Privacy Policy

Privacy Policy

This Privacy Policy explains how Cap On GCC (referred to as "Cap On", "we", "us", or "our") collects, uses, shares, and protects your personal information when you visit our website and/or make a purchase through our online store.

We are committed to protecting your data and respecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

This Privacy Policy was last updated on April 13, 2025.

1. Scope & Controller

This policy applies to users of the www.capongcc.com website who visit, browse, or shop on the platform.

Data Controller:
Cap On GCC
Building 598, Road 46, Block 645
Sanad, Kingdom of Bahrain
Business Registration Number: 163647-1
Email: privacy@capongcc.com

2. What Personal Data We Collect

When you interact with our website or place an order, we may collect the following data:

  • Name, email address, phone number

  • Delivery and billing addresses

  • Payment details (processed securely through third-party providers)

  • Order and transaction history

  • IP address, browser type, device info

  • Website behavior via analytics and cookies

3. Why We Collect Your Data

We collect and process your personal data for the following reasons:

  • To process and fulfill your orders (legal basis: contract)

  • To send shipping and order status updates via Aramex (our logistics partner)

  • To respond to inquiries and provide customer support

  • To send you marketing emails (with your consent)

  • To detect and prevent fraud or abuse

  • To improve and personalize your shopping experience

4. Cookies & Tracking

We use cookies to:

  • Enable core website functionality

  • Track your shopping activity for analytics (e.g., Google Analytics)

  • Deliver targeted ads (e.g., via Facebook or Google Ads)

You can adjust your cookie preferences at any time in your browser settings or through our cookie banner.

5. Sharing Your Data

We may share your data with:

  • Aramex, for shipping and delivery purposes

  • Payment providers (e.g., Stripe, PayPal)

  • IT service providers and analytics platforms

  • Legal or regulatory authorities if required by law

We do not sell your personal data under any circumstances.

6. Data Retention

We keep your personal data only as long as necessary to:

  • Fulfill your orders

  • Comply with legal and tax obligations (typically 7 years)

  • Resolve disputes and enforce our policies

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict processing

  • Withdraw consent at any time (for example, unsubscribing from emails)

  • Lodge a complaint with a data protection authority

You can exercise your rights by contacting privacy@capongcc.com.

8. Changes to This Policy

We may update this policy from time to time. Any significant changes will be communicated via email or notice on our website. The latest version will always be available at https://www.capongcc.com › pages  privacy-policy

If you have any questions about how we use your data or this Privacy Policy, feel free to reach out to privacy@capongcc.com.